Configure white-label controls
Set agency brand defaults for client-facing reports and portals while preserving WebRiskOps internal workflow boundaries.
Agencies and account owners
Feature availability
Product, package, provider and deployment boundaries for this page.
- Available from
- Current documentation
- Deployment modes
- cloud
Product screenshots
Current customer-safe screenshots are generated from the application so examples do not drift from the product.
Before you update brand controls
White-label controls apply agency branding to eligible client-facing surfaces without changing the underlying workflow ownership. Use this page when an agency needs report and portal presentation to match an approved agency brand before sharing client links. Branding affects presentation only. It does not change scan evidence, severity, remediation recommendations, billing ownership or internal WebRiskOps diagnostics. White-label branding is a resale boundary, not a product ownership transfer. It does not authorize reselling WebRiskOps as a separate scanner, certification product or support desk, and client-facing wording must not imply that the agency independently performed automated evidence capture outside WebRiskOps.
Set report branding
Follow the path `Agency → Agency workspace → Workspace controls → White-label branding`.
- Open `/agency` and find the agency workspace that owns the client reports. Result: the workspace shows branding badges, plan state and sharing controls before presentation changes.
- Open Workspace controls and review White-label branding. Result: brand settings stay grouped with the agency workspace instead of becoming a separate delivery flow.
- Use approved brand name, logo and footer values only when the client-facing report should carry agency presentation. Result: report presentation changes without changing evidence, severity or billing ownership.
- Confirm public report and export branding before sharing a link. Result: the client sees the intended presentation and internal diagnostics remain WebRiskOps-owned.
Verify client-facing surfaces
After saving, open the report or portal link you plan to send and confirm the visible brand name, logo and footer are legible. If the public report or export still shows default branding, return to /agency and confirm the public or export toggle is enabled.
Continue to report sharing
After the brand controls are correct, continue to [Share client reports](/docs/accounts/share-client-reports) so the right public token and client-safe links are enabled. If the client workspace is missing or wrong, return to [Manage client accounts](/docs/accounts/manage-client-accounts) before sharing.
Availability boundaries
White-label controls depend on agency eligibility, plan state and valid brand assets.
- Agency eligibility required means direct client accounts cannot manage white-label report controls.
- Plan state unavailable means branding controls may be read-only until Pro supports them.
- Invalid logo URL means the logo will not render on reports until the asset is reachable and approved.
- Public report toggle off means shared public links keep default presentation even if internal brand defaults are saved.
- Evidence unchanged means branding never edits findings, severity, confidence, screenshots or legal boundary wording.
- Resale boundary means white-label output can present an approved delivery brand, but it cannot relabel WebRiskOps as a separate certification, scanner or managed support service.
Related documentation
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